IT Support

MFA (Multi-Factor Authentication)

Hello, Iḷisaġvik students.
 
As part of our ongoing efforts to secure our information systems, we are implementing Multi‑Factor Authentication (MFA) for all students. Additionally MFA will enable the user to reset their password.

The attached Multi‑Factor Authentication Setup Guide.pdf will help you set up an authenticator app on your mobile device

Microsoft Authenticator is recommended, but you can use an authenticator app of your choice. 
When using Microsoft Authenticator, ensure you download the official application developed by Microsoft Corporation to avoid fraudulent apps found in mobile stores:

Microsoft Authenticator:
App Store

Google Play

If you experience any issues, please submit a ticket or contact IT at:

Zendesk Ticket

Email: helpdesk@ilisagvik.edu | Phone: 907-852-1776 or 907-319-8763

Thank you for your cooperation, 

Iḷisaġvik IT Department