Workforce Development Business
Courses can be taken in any order, individually or as part of one of the tracks below. Upon completion of all courses in a track, students will earn a Certificate of Achievement.
Professional Development
- Effective Communication for Professionals (2 days)
- Leading Effective Meetings
- Time Management
- Presentation Skills
- Improving Customer Service Skills
- Critical Thinking & Creative Problem Solving
- Stress Management
- Effective Teamwork
Leadership & Management
- Effective Communication for Leaders (2 days)
- New Managers Workshop Series (2 days/6 weeks)
- Coaching and Mentoring Skills for Leaders
- Performance Management Essentials
- Communicating with Employees
- Delegation Skills
- Conflict Resolution for Managers
- Building an Effective Team
- Managing Diversity
Office Skills Development
- Office Skills Workshop (2 days)
- Customer Service Essentials
- Professionalism in the Office
- Time Management Essentials
- Teamwork Essentials
- Business Etiquette
- Beginner Word
- Intermediate Word
- Collaborating with Others/Track Changes
- Creating Forms
- Mail Merge
- Long Documents (TOC/Index/Footnotes…)
- Beginner Excel
- Intermediate Excel
- Analyzing and Summarizing Data
- Graphs for Reports and Infographics
- Pivot Tables
- PowerPoint
- Outlook
Project Management Series
- PERT/CPM
- Managing the Project Team
- Problem Solving Techniques
- Effective Meetings
- Communicating Progress/Project Dashboards
- Project Risk Management
- Increasing Productivity
- Change Management
Communication Skills
- Conflict Resolution
- Dealing with Difficult People
- Emotional Intelligence
- Assertiveness Skills: Communicating with Authority and Impact
- Communication Skills: Results through Collaboration
- Influence Skills: Getting Results without Direct Authority
- Being Proactive in the Workplace
- Cross-cultural Communication
Writing Workshops
- Business and Report Writing
- Business Grammar
- Proofreading
- Note-Taking/Meeting Minutes
- Resume Writing
Additional Business Course Offerings
- Job Club
- Introduction to Infographics
- Electronic File Management
- HIPAA and Privacy Act
- Financial Literacy/Setting Financial Goals
- Advanced Word/Excel/PowerPoint
- Introduction to Google Suites
- Roberts Rules of Order
Workforce Development Health
- MANDT
- Mental Health First Aid
- RADACT
Workforce Development Industry
- 30-Hr. OSHA Approved Construction Standards
- 30-Hr. OSHA Approved General Industry Standards
- 30-Hr. OSHA Approved Maritime Standards
- Basic Electricity for the Non-Electrician
- ICTP Training Program
- OSHA Approved Disaster – Site Worker w/ICS 100, 200 &300
- Management of Landfill Operations (MOLO)
- NCCER Project Management Program
- Scaffolding Competency
- Special Topics: as requested
Workforce Development Maritime
- 100 Ton License & OUPV “6 Pack”
- Basic Maritime Safety
- Basic Safe Boating
- Cold Water Safety and Survival
- Protected Species Observer (PSO/MMO)
- Survival Equipment, Emergency Procedures & Onboard Drills
- Vessel Crew Safety Training
- Special Topics: as requested
Workforce Development Utility
- AK Water Treatment Systems-Intermediate
- AK Wastewater Treatment Systems-Intermediate
- Boiler Basics
- Boiler Technician
- Certified Pool Operators
- Introduction to Alaska Small Wastewater Systems
- Tank Farm Management & Spill Prevention Response
- Tank Farm Operations
- Water Treatment & Distribution Certification Exam Review
- Wastewater Collections & Water Distributions Intermediate Cert
- Wastewater Collection & Treatment Cert Exam Review
- Special Topics: as requested
SAFE
- 24-Hour HAZWOPER Technician Level
- 24-Hour Spill Response
- 40-Hour HAZWOPER
- 8-Hour HAZWOPER, Annual Refresher
- Alaska Safe Food Worker
- Basic Safety Training Emergency Response Operations
- Blood Borne Pathogens
- CEU Hydrogen Sulfide
- Confined Space
- Field Safety
- HAZWOPER: General Hazard Awareness
- Hazardous Waste Supervisor/On-Scene Incident Commander
- Health, Safety and Environmental Technician (HSET)
- MSHA 8Hr Annual Refresher
- MSHA New Miner
- NSTC Unescorted Training
- OSHA 10-Hr. General Industry Safety Training
- OSHA 10 Hr. Construction Safety Training
- Respirator Use – Fit Test
- Standard First Aid w/AED
- Wilderness First Aid
- Special Topics: as requested